I bring 5pax to Hanoi - Halong Bay - Ninh Binh. At the airport ready waiting for us with nice pleasant welcome. Travel from airport to Anise Hotel (3 star) with comfortable 16 seats car. Good experience nice driver, car clean.. nice. In-car wifi service, headphone, mini bar with complementary mineral water for us.GOOD services with low price...

I found Vietnam Transport Service on the internet. Due to it's excellent ratings on Tripadvisor I booked them for a private transfer from Hanoi Airport to the city. The communication by email with the agent went smoothly. The drived welcomed us in the arrival hall and guided us straight to the car. 30 minutes later we arrived at our hotel....recommend

I scheduled 2 round-trip airport rides. I never had issues locating the driver. I paid in advance so I only needed to tip the drivers. One of my flights had a last minute schedule change for a late night arrival, their response was immediate. Highly recommended.

We used VTS as a transfer from Hanoi airport into the old quarter, it cost $16 which we had heard from our hostel was the same as a taxi service. After hearing lots about taxi scams etc it was nice to have the peace of mind having pre booked. Being two female traveling a arriving in late at night this was an excellent decision for us, our flight was also delayed slightly so we were 60mins late than our booked pick up time but our driver was still there waiting on us. Excellent service and it recommend booking for the same price as taxi but you know exactly what your getting!